Service Committee Statement on Student Success

Service Committee Statement on Student Success:

Committee Name



Action Care Team 

  • The Action Care Team (ACT) is comprised of a multidisciplinary team of SF State professionals that meet weekly.
  • Our focus is to assist students in reducing distress levels and addressing concerning behaviors to provide support and reduce barriers to student success. ACT implements a centralized response to nonemergency concerns and coordinates resources with the goal of providing the student the support they may need and keep the SF State Community healthy and safe.


All University Committee on International Programs (AUCIP) 

  • AUCIP advances comprehensive campus internationalization that supports SF State's efforts to improve social justice, equity, diversity, and inclusion.
  • This supports the success of SF State students through diverse international educational and cultural experiences including study abroad, recruitment of incoming international students, and promoting international activity.
  • Study abroad is considered a high impact practice that supports the graduation initiative and facilitates students' preparation for transition to the workforce. AUCIP ensures that study abroad programs are safe, accessible, and quality learning opportunities for students regardless of socio-economic background, while facilitating participation by first-generation and low-income students.
  • AUCIP oversees agreements that raise the global profile of SF State thus attracting a wider range of international students, enhancing diversity on campus, and providing domestic students with a global perspective and fulfills the University's mission.


Baccalaureate Requirements Committee (BRC)

  • The Baccalaureate Requirements Committee (BRC) is charged with developing, reviewing, recommending, and publicizing the policies that govern university-wide requirements for baccalaureate degrees.
  • The BRC makes sure that university policies integrate our university's commitment to social justice, student success, and diversity and inclusion, with the policies of the CSU system and California state law.
  • In addition, the BRC is in charge of overseeing sub-committees that certify courses for the General Education and SF State Studies curriculum, with the intention to expand the capacities of our students to take part in a wide range of human interests and activities.


Board of Appeals and Review (BOAR) Committee

  • The Board of Appeals and Review (BOAR) Committee provides an opportunity for students to request exceptions to the deadline to withdraw from courses and to other limits set forth in Executive Order 1037 (course repeats, grade forgiveness, etc.).
  • Most commonly, the committee reviews student requests for withdrawing from a full semester of courses due to serious and compelling reasons beyond the student’s control.
  • BOAR then makes recommendations to the Dean of Undergraduate Education and Academic Planning, the final reviewer on these appeals.
  • When approved, the student’s grades are changed to withdrawals, positively impacting their GPA. Our students have complex lives and there are unforeseen obstacles that impede their path to degree attainment.
  • BOAR supports student success by providing an avenue for students to repair their GPA so that they may continue attending the institution or work towards gaining re-entry. 


CEETL Advisory Board

  • The CEETL Advisory Board (CEETLAB) is committed to the daily action of unity that supports justice, equity, diversity and inclusion, with a focus on student and faculty success.
  • The AB is provides the leadership of CEETL guidance and support to advance faculty development that encourages reflective, data-informed practices grounded in the scholarship of teaching & learning.
  • The AB centers students' needs and success in supporting CEETL to assess and broaden the opportunities for faculty to engage and advocate for and with students through rich pedagogical resources including institutes, support documents, videos, and other types of multi-modal engagement.


College of Health & Social Sciences Student Success Council (SSC)

  • The CHSS SSC was formed in 2017 and has since been a standing committee in the CHSS.
  • The SSC is comprised of one faculty representative from each of the undergraduate and graduate programs in the college.
  • The goal of the SSC is to foster, facilitate, and deepen our practices and actions toward increased persistence, retention, graduation for all students.
  • The SSC works to implement student success best practices across departments and aligns our work with that of the campus's student success plan and the SSGI 2025 system-wide initiative.
  • Lastly, the SSC aims to reduce equity gaps across the college and within all departments.  


Curriculum Review and Approval committee

In evaluating proposals for new or substantively revised certificates, concentrations, minors, majors, interdisciplinary programs and graduate programs, the Curriculum Review and Approval Committee is committed to supporting student success by:
  • advocating for curriculum that delivers significant intellectual value that benefits the program, college/school, university, and community at large (and, where applicable, provides career preparation and guidance);
  • ensuring that students have access to clear and transparent information so that they are able to navigate and complete the program in a timely manner; and
  • ensuring that programs are designed to be accessible, equitable and inclusive in their delivery,  structure and content.


Dean-on-Call program

  • The Dean-On-Call Program provides timely support to students who may be experiencing difficulties in navigating the university environment or being successful as a student.
  • Currently, the group of administrators who serve in this capacity represent several areas within Student Affairs & Enrollment Management (SAEM).
  • Each administrator comes with a wealth of professional knowledge and experience and engages in ongoing training to continue to provide the best service to students who are looking for support and guidance.
  • They support students through case management, ombuds, advocacy, referral and coordinated care.




Executive Committee of the Academic Senate

The Academic Senate (AS) Executive Committee and the Academic Senate as a body are shared governance leads on reviewing, updating and approving University policies, procedures, and committee memberships, to focus and enhance the core elements of equity and success. Here are some examples stemming from San Francisco State’s SSGI Plan and the Chancellor’s Office 2021 Equity Goals and Priorities:
  • Improved course availability and thoughtful curriculum design

               o Passed policies such as (S21-296) Curriculum and Course Standards Policy to harmonize creativity and targeted design in curriculum development

  • Coordinate, proactive and strategic advising

               o Passed resolution (RF21-428) Resolution in Support of Strengthening Undergraduate Advising at San Francisco State University

  • Broad accessibility and visibility of student success data

               o Hosts and distributes public presentations by: Enrollment Management, Institutional Analytics, Strategic Marketing and Communications, among others

  • High-quality student experience in the first year of college for incoming freshmen

              o Passed charge for a First Year Experience Committee in addition to the Area E First Year Experience requirement

  • Effective, targeted support services to achieve educational equity

              o Passed policies such as (S21-248) Course Repeat Policy to authorize grade forgiveness

  • Strategic faculty hiring and increased professional development

             o Passed resolutions such as (RS21-416) Resolution on the Prioritizing the Recruitment, Hiring, Retention, and Promotion of Black, Indigenous and People of Color (BIPOC) Staff, Faculty, and Administrators 



First Year Experience Committee 

The First Year Experience Committee supports student success by working toward fulfilling our vision statement and by initiating and promoting the best practices outlined below.
From the heart of a diverse community, San Francisco State University honors legacy, promotes social justice and equity, and inspires the courage to lead and collaborate. In the first-year, students forge and further develop personal, academic and community identities and literacies in dialogue with SF State’s history of social justice, equity and inclusion. Successful first-year students enter their second year by:
  • Having a foundation of social justice, equity and community inclusion
  • Belonging to our campus community
  • Connecting with our faculty and staff members
  • Engaging with a critical consciousness of themselves and their relations to others.
  • Understanding their roles, responsibilities and opportunities as an engaged student
  • Building a commitment to community, social and political action (Vision statement approved February 12, 2019)

The First Year Experience Committee is charged with reviewing best practices occurring in the CSU System and beyond to best serve first year students. The committee evaluates implemented first-year experience activities and reports findings to the Academic Senate. The committee is comprised of subcommittees to fulfill this charge. Lastly, the FYE Committee makes recommendations to the Academic Senate for the first-year seminar and other first-year experience that helps first-year students:

  • develop their own individualized identity through access to the rich array of curricular opportunities offered at SF State;
  • shape an academic identity of their own by building relationships with students, faculty, and staff in multiple communities of learning;
  • construct a community identity through engagement with campus and community life;
  • navigate institutional structures and processes to develop self-advocacy skills
  • identify with the university’s mission and values while finding inspiration in SF State’s rich history; and
  • learn to appreciate diverse ways of being, belonging, learning and living, that may be different from their own experiences and identities.


Graduate Council

  • The Graduate Council (GC) advises the Dean of Graduate Studies and other university administrators on matters related to graduate education.
  • Graduate students, who comprise about 11% of all of full-time equivalent students at the university , play a significant role in achieving a variety of university goals.
  • Graduate education provides the university with Graduate Teaching Associates who provide crucial teaching support, especially to the Golden Four.
  • Further, graduate students are the foundation of the university’s research capacity as Graduate Assistants for funded research projects, researchers with faculty and staff, and as mentors to undergraduate students.
  • GC supports graduate education that contributes to the strategic objectives of SF State, helping ensure undergraduate student success and enhancing the teaching and research at SF State.


Graduate Curriculum Committee of the Lam Family College of Business

  • The Graduate Curriculum Committee (GCC) is a diverse group composed of nine Graduate faculty members representing each academic business discipline and four ex-officio members who assist in reviewing new and existing courses/programs to develop and innovate the graduate business curriculum.
  • The GCC, in conjunction with the Graduate Business Programs Office, regularly seeks student, alumni, and employers' feedback, monitors industry developments and oversees admissions criteria to support students' academic achievements and employability. 


HOPE Response Team

  • The HOPE Response Team provides resources, referrals, and support for students who are experiencing financial crisis at SF State.
  • The team strives to provide holistic, centralized support and case management for students who need financial support to remain on track toward graduation.


Lower Division Certification Committee of BRC (LDCC)

  • The Lower Division Curriculum Committee (LDCC) is charged with evaluating and recommending lower division courses for meeting university-wide baccalaureate degree requirements.
  • The LDCC ensures that university policies and course Student Learning Outcomes integrate our university's commitment to social justice, student success, and diversity and inclusion, with the policies of the CSU system and California state law.
  • In addition, the LDCC certifies courses for the General Education and SF State Studies curriculum, with the intention to expand the capacities of our students to participate in a wide range of human interests and activities. 


Online Education Committee

  • The Online Education Committee (OEC) advocates for an equitable and inclusive digital learning experience for all students.
  • The OEC has contributes to shaping SF State policies, practices, and resolutions on topics critical to student success in online learning modes such as defining quality of instruction criteria, identifying the relationship between learning mode and student workload, restricting third-party remote proctoring services, and mitigating the challenges students may encounter during increased online instruction.


Professional Development Council

  • The Professional Development Council supports student success indirectly by supporting the success of SF State faculty and staff.
  • We advocate for, and support, the development of essential skills in instruction, research, and service.
  • We seek to understand the formal and informal demands placed on faculty through surveys.
  • Using that information, we help build communities across campus to help faculty ensure that those demands are reasonable and to meet them.


SET (Student Engagement & Transition)

  • Ready, SET, Go Gator!  Student Engagement and Transition is the strategic partnership between New Student & Family Programs and the Student Activities & Events to create intentional programs and engagement opportunities for students to enhance their learning and development at SF State.
  • Students engage in high impact practices, like mentorship, programs, events, and coursework to inspire engagement and facilitate transition throughout their academic journey.
  • Students who engage with SET staff, programs, events, and initiatives will reaffirm their commitment to their educational goals.
  • They will develop confidence in themselves and their sense of place, and they will understand the value of feeling connected to the campus through their communities and networks of academic and co-curricular support.


Strategic Issues Committee (Academic Senate)

  • The Strategic Issues Committee (SIC), a standing committee of the Academic Senate, prioritizes, advances, and acts upon the most important issues supporting student success, scanning across Senate standing committees and subcommittees, Academic Affairs and other University divisions to ensure that our common goals are understood and met.
  • For instance, we meet with administrators in charge of public affairs to advocate for raising the profile of the University to increase the perceived value of the SF State degree for current students and alumni.
  • We discussed the procedures for the timely investigation and prevention of Title IX issues on our campus.
  • We meet with International Programs personnel and work with the Senate to advocate for international students and increasing exchange program availability as a key part of the student experience we provide on campus.
  • We insist on campus safety measures, before, during and after the pandemic, including building maintenance, cleaning and enhanced air circulation.
  • We are briefed weekly on financial matters as a part of budget transparency, ensuring an open decision-making process.
  • The SIC takes a high-level overview of all areas, addressing the big issues before they become problems that impact student success.


The All-University Committee on Disability

  • The All-University Committee on Disability (AUCD) is committed to student success by developing an equitable and inclusive University in partnership with disabled students to advance affirming curricula and spaces that create a sense of belonging.
  • Guided by the Principles of Disability Justice, the AUCD supports continuous improvement in the areas of accessibility and equity with the goal of making the University an ideal place to learn, labor and live.
  • By improving the University experience with our disabled community (staff, faculty, and students), the AUCD advances the wide array of employee activities that contribute to student success.


The IRB (Institutional Review Board) or the Committee for the Protection of Human Subjects (CPHS)

  • The Committee for the Protection of Human Subjects (CPHS), (also known as the Institutional Review Board or IRB) primarily reviews protocols involving student research.
  • The Human and Animal Protection Office (HAP) as well as committee members support document preparation through ongoing office hours consultations as well as periodic workshops on request. 
  • Investigations of greater-than-minimal-risk groups (e.g. minors, prisoners, pregnant women, undocumented individuals), requires review by a full-committee of ethics-trained experts which meet monthly to carefully consider facets of the research focused on 'justice' (e.g. equitable selection of participants); ‘beneficence' (e.g. maximization of possible benefits and minimization of potential harms); and, 'respect' (e.g. absence of undue influence when power differences exist such as between parent and children, doctor and patient, or teacher and student).


Undegraduate Curriculum Committee (UCC) of LFCOB

  • The UCC is a diverse group composed of nine elected faculty members representing each academic business discipline and two ex-officio members who assist in reviewing new and existing courses/programs to develop and innovate the Bachelor of Science in Business Administration (BSBA) core curriculum. 
  • The Undergraduate Curriculum Committee (UCC), in conjunction with the LFCoB Dean’s Office, regularly seeks faculty, students, alumni, and employers’ feedback, monitors industry developments and trends, and provides guidelines to academic advisers to support students’ academic achievements.
  • The primary mission of the Undergraduate Curriculum Committee (UCC) is the review of the core of all College of Business (COB) undergraduate degrees and of COB pre-core courses. 
  • As part of the review process, the UCC looks at data on DFW rates of core courses and identifies roadblocks to graduation. Identifying equivalent prerequisite courses and making bulletin changes will prevent students from unnecessarily repeating similar courses and speeding their progress through the programs.
  • In addition, the course review process includes a syllabus audit, which leads to improved consistency across sections, advising, and the bulletin. 
  • Finally, sharing ideas among representatives of different departments improves the quality of instruction by disseminating best practices. 


University Committee on Written English Proficiency

  • CWEP fosters a campus environment where faculty, administrators and students work together to support students' critical reading and writing skills that are foundational to their academic and professional success. We advocate for pedagogically sound policies and provide programs to support student learning and strengthen student confidence in their identities as readers and writers.


University Sabbatical Committee

  • The University Sabbatical Committee members meet every fall to review leave with pay applications and make recommendations.
  • The significant contribution to students' success is to make sure every proposal submitted has clear statements on how students will be involved, how the project will improve instruction, and what opportunities will be created for students to benefit from the study/project presented for the sabbatical.