RATIONALE: Dropping students from enrollment in classes due to unpaid fees prior to the start of a semester, while a necessary part of charging tuition for attending classes, can pose serious challenges to students who experience unexpected delays in availability of funds. Navigating such challenges can be more difficult when students and their families do not have a clear understanding of the process involved. At a time of exceptional calls of flexibility for students, SF state has suspended the non-payment drop process. The COVID-19 pandemic also prompted renewed interest on the part of administrators, students, faculty and staff in increasing transparency of the non-payment drop process. In the spirit of the exceptional consideration for students demonstrated by SF State’s President and cabinet in their decision to suspend the drop process in Fall 2020 and Spring 2021 and the expressed interest of administrators in increasing transparency and clear communication concerning the drop process, this resolution calls on the administration to develop and publish non-payment drop procedures that will offer clarity and facilitate an opportunity for the campus community to consider best practices for our university to complete and further its mission.